Torx Media - Richmond, Virginia

Charleen M.

Working with Torx has been an absolute pleasure! They are responsive, creative problem solvers who consistently go above and beyond to deliver exceptional results. Their pricing is fair and transparent. Despite knowing I’m not their largest client, they treat me as if I’m their most important one, always prioritizing my needs and providing outstanding service. I couldn’t recommend them more highly!

Johanna D.

Bad experience during the initial phases where thankfully I had everything in writing (highly recommend with Torx!) in which I was told two conflicting things in writing. When I asked for clarification, I quoted the prior "promise" and asked if they could still fulfill this or not and let them know it would be a dealbreaker if they couldn't. That led to Christopher trying to turn the tables, being unwilling to work with us because things didn't "feel right" and he had a bad "gut feeling" about working with us. Yes, you know, if clients having the expectation that you'll follow through on promises you've made in writing gives you a bad feeling about working with them, that's probably a pretty big red flag for the client. Glad we found someone else to work with who we've had great follow through from!

julie G.

I LOVE Torx Media. They do excellent work and are so accessible 24/7. Besides that, they are such wonderful people. They come with my highest recommendation.

morgan M.

I have been a very happy Torx Media customer since 2009. I recently decided to have my entire website rebuilt with a custom WordPress design in hopes of having more autonomy over my day to day content. I would not have felt comfortable trusting another other company with such an important and visible part of my business.

As always, the team at Torx listened very patiently and intently to my vision of what I thought would be a perfect working website for my needs. Not only did they succeed in designing my website to fulfill all of my expectations, the new format included valuable enhancements that I had not known were possible.

I cannot say enough good things about Celestia, who manages my account. Her professionalism, responsiveness, knowledge, and dedication to achieving the optimum outcome, made the entire process stress free and surprisingly enjoyable.

I would absolutely recommend Torx to any company looking for website design, development, and hosting.

Dave M.

I have been working with Torx Media for over five years and they have always been great! They know their stuff when it comes to digital marketing and design...they have taught me a lot! The staff is amazingly responsive to new projects--and urgent updates. They have never failed to be on time and on budget! This is a challenging and ever-evolving space, and the folks at Torx handle it with grace and expertise.

Ricky L.

We met Torx several years ago when we were having an issue with our website due to a previous designer. Not only was Torx able to fix the issues, but enhanced the site to make things easier on the customer as well as us. We have relied on Torx to update and maintain our site and they have exceeded our expectations. The entire staff at Torx Media is excellent at what they do.

Amy D.

Torx Media has been a great digital partner for our advertising agency. We really enjoy working closely with Jeff Pollard there. Jeff is very responsive, creative, and turns things around quickly, whether it's banner ads or a website. We feel like we're his only client even though we know that's not the case! We have clients with different levels of knowledge about "tech stuff", and he is able to present to them all in easily understandable terms. I would highly recommend working with Torx!

Liz S.

The Torx Media team is phenomenal! They are always quick to respond to questions, very fair in their fees, are experts in their field and make us feel so comfortable and secure in our decision to use them for our website and web/database development needs. We are a small, family-owned business like Torx, and they always treat us like we're their only client (which we know isn't the case!). I highly recommend them for your business web development needs!