The Tailor Public House - New York, New York

Devin S.

After a long day of exploring, we were ready for a satisfying, high-quality meal to wrap up our adventure. Strolling through the streets of New York, we happened upon Tailor Public House. Thankfully, they had a menu displayed outside, so we quickly skimmed through it, and everything seemed promising enough to step inside.

Once inside, we noticed the place was packed—especially the pub area downstairs, where people were engrossed in the game and enjoying their drinks. The staff directed us upstairs, and here the atmosphere shifted: it was much quieter, nearly empty, offering a more relaxed dining experience. We settled in, received our drinks promptly, and reviewed the menu once more before ordering.

I decided to go for the red velvet waffles and fried chicken, which sounded like an inventive take on a classic. Unfortunately, I quickly realized my mistake. The staff didn’t seem knowledgeable about the menu and couldn’t answer our questions clearly. They rarely checked on us, giving the impression that attentive service was low on their priority list.

When the food arrived, my hopes sank. What I received was a half waffle, paired with a thin, unseasoned chicken patty that looked hastily cut in half. For the price, I expected much more in terms of both quality and portion. The waffle was flavorless, like it came from a box mix, and the chicken was so plain that it was difficult to take more than one bite. Despite the server walking past our table multiple times, they didn’t acknowledge the untouched food or offer any alternatives. In the end, when my friend finished their meal, I still had to pay for mine, which I didn’t eat.

I’m not sure if the service issues were due to an off day or if this is standard here, but if it’s the latter, I won’t be back, and I wouldn’t recommend it to anyone looking for a quality dining experience. The atmosphere was nice, with a lively pub vibe downstairs, but if you decide to visit, I’d suggest coming for the ambiance and maybe a drink or two—skip the food if it’s anything like what I experienced.

Shomik D.

It was very crowded here when I went which made the service a bit wanting. The food was also alright. However, it was festive especially with the game on. The food is passable when you're hungry and the black and blue was not well made. It's okay if you want somewhere to grab a drink and some ok food.

Ofir L.

I had the bleack bean burger, which was excellent, along with a draft beer which was a bit too heavy to go with a burger. The service was quick, there weren't many people there as it was around 5:30, it was still quite noisy for me.

Jordan M.

Where to start with this place… we flew for a quick business meeting and decided to go out for a bite and a drink. When we walked in the front door, the hostess was chatting with what appeared to be the manager who is casually leaning against the window. I did not, was there for a minute, but they had a conversation until she finally turned to me, and looked at me like I was bothering her. We asked for Table for two and then just looked around and said it’s pretty busy then we might have to wait a while.

We didn’t mind waiting and appreciate restaurants get busy. The table did open up. I took another 15 minutes for her to finally come over and get us.

Once sitting server came by after about 20 minutes and dropped off a menu and then had an incredibly lengthy conversation with the table next to us for close to 20 minutes. Look like she was getting the number of the gentleman at her table. We had to walk over and ask her if we could order. When she came to the table, I asked her how long it would take for food and drinks and she thought I was making a reference to the fact that she took forever to come to the table. If I’m being honest, it was a really sour experience.

I am a chronic reviewer and rarely have I ever left a bad review because I appreciate being able to sit down and have a meal regardless of quality. That said, this place literally struck out everything with exception of having a cool ambience.

If I were the owner of this establishment, I would really think long and hard about my staffing options. I can appreciate finding people who want to work today is difficult in the service industry. Poor service in my opinion is unacceptable.

I haven’t even touched all the food which was beyond terrible. The beer was good but it’s hard to screw that up 🤦🏻‍♂️

Melissa H.

We stopped in on a whim and we were not disappointed. Amazing service, fantastic food and super fun people watching. It’s amazing how busy the staff is but they don’t miss a single beat.

Leonora O.

A fun place to have a big party! Celebrated here with Andy the Highlander and friends after Tartan day parade. Spacious party room, good buffet, great selection of ales and beer. Conveniently located near Penn Station and Broadway theatres.

richard T. J.

Food portions were perfect, and prices were great. Staff worked quickly and very friendly.

Rachel C.

Great food selection and daily happy hour deals. Also have daily specials. Staff is great but can get crazy busy so plan accordingly when you head there! Fantastic location too! Jack and Connor are always fantastic when at the bar! There is also an upstairs area.