Miller's Graffix - Chico, California

Miller’s Graffix: A Comprehensive Overview

For individuals and businesses seeking professional print, embroidery, and graphic design services, Miller’s Graffix presents a compelling and reliable option. Located in Chico, California, this multifaceted operation has established itself as a cornerstone of the local creative landscape. It offers a comprehensive suite of services, catering to a diverse clientele with varying needs. The company’s dedication to quality, coupled with a customer-centric approach, has fostered a strong reputation within the community.

Location and Contact Information

Miller’s Graffix is strategically situated at 629 Entler Ave #10, Chico, CA 95928, United States. For those wishing to contact the company directly, a dedicated phone line is available at 5308918950. Interested parties can also explore the company’s offerings and services through their official website: millersgraffix.com. The website provides valuable insights into their services, portfolio, and contact details.

Specialties and Services Offered

Miller’s Graffix distinguishes itself through a wide array of specialized services, making it a versatile resource for numerous projects. The company operates as a fully-fledged print shop, providing services ranging from large-format printing to smaller, more detailed projects. Furthermore, they function as a dedicated custom t-shirt store, allowing clients to design and order personalized apparel. Their expertise extends to embroidery, where they expertly transform designs into intricate, durable embellishments on various fabrics. A skilled graphic designer is on staff, capable of conceptualizing and executing visually appealing designs for a broad range of applications. They also operate a state-of-the-art screen printer, ensuring high-quality, consistent printing results. Finally, the company handles sign shop operations, creating professional signage for businesses and events.

Key Features and Amenities

• In-store pick-up: Clients can conveniently retrieve their completed projects directly from the shop.
• Wheelchair-accessible car park: The facility prioritizes accessibility, offering a designated parking area for individuals using wheelchairs.
• Wheelchair-accessible entrance: A ramp provides easy access to the building for patrons with mobility impairments.
• Acceptance of multiple payment methods: Miller’s Graffix accepts a variety of payment options, including credit cards and debit cards, for customer convenience.

The company’s commitment to customer convenience is evident in these features, ensuring a positive experience for all visitors.

Customer Feedback and Reputation

Miller’s Graffix has garnered positive feedback from its clientele, as evidenced by 18 reviews on Google My Business. The average opinion is 4.3/5, reflecting a generally satisfied customer base. This high rating speaks volumes about the quality of their work and the level of service provided. Many customers commend the company’s responsiveness and willingness to accommodate specific requests. Specifically, several reviews highlight the company’s ability to accurately recreate designs based on customer-supplied images, demonstrating a keen attention to detail. One client, for example, expressed their satisfaction with the company’s ability to embroider a logo precisely onto a sporty jacket, noting the exceptional quality and intricate detailing. Furthermore, clients living outside of Chico appreciated the company’s virtual and phone support, emphasizing their trust and willingness to engage with the business remotely. The flexibility and professionalism displayed by the team are recurring themes in the positive reviews, suggesting a strong focus on building lasting client relationships.

Recommendations and Conclusion

Based on the available information, Miller’s Graffix appears to be a highly recommended choice for those seeking professional printing, embroidery, and graphic design services. Their comprehensive range of offerings, combined with their commitment to quality and customer service, positions them as a valuable asset to the local community. The company’s convenience features, such as in-store pick-up and wheelchair accessibility, further enhance the overall experience. For individuals or businesses requiring custom apparel, signage, or promotional materials, Miller’s Graffix represents a reliable and capable partner. The positive customer feedback reinforces the belief that this establishment consistently delivers exceptional results and prioritizes client satisfaction. It is evident that Miller’s Graffix has cultivated a strong reputation built on precision, professionalism, and a genuine desire to meet the needs of its diverse clientele. The website provides a detailed overview of their services and allows for easy inquiries, making it a central point of contact for potential customers.

👍 Reviews of Miller's Graffix

Kristen M.

5/5

I definitely recommend miller's graffix. I showed them a picture of what I wanted and they were able to embroider exactly the logo and design that I wanted on a sporty zip up jacket. The detail is great and I love the quality. I don't live in town and they were great to work with virtually and on the phone. They have gained my trust and future business!

Travis G.

5/5

I have worked with them on various projects over the years. They do excellent work, they use quality materials (unlike some sign shops in Chico), and they really work hard to cater to what you need. I've always been very happy with their work. Highly recommended!

David L.

5/5

I used Millers Graffix on a recommendation from a friend for a unique signage project for my company in the bay area. They were easy to work with, even remote, finished the project quickly and had it shipped here in no time... but most important I was blown away by how awesome the signs came out. Great quality, great work, and our 200 person company will definitely use them again.

Jessica M. C.

1/5

Ironically I chose to go with Miller's Graffix for business cards, business merchandise, and magnetic signs for our new business due to a good review I saw online. So I'm here now to warn people against using this company. To say that I was unsatisfied would be an understatement. I worked with JoElla Short (Manager) for the products (3 separate orders) and all I can say about her customer service is it is piss poor. She lagged in responses to inquiries and orders, made consistent and costly mistakes, and had a general attitude of apathy for our business. I thought maybe it was just her and tried to work with Ben Miller toward the end.
When our business merchandise finally arrived (it took much longer than necessary to get ordered and sent to production) there were major problems with it. First they botched our business logo and second there was merchandise that had issues with the embroidery. I was fed up at this point in trying to work with JoElla and so my husband, being the empathetic and good-natured guy that he is, worked with Ben to try and reconcile the situation. Instead of making Miller's re-do our entire order of t-shirts/hats/sweatshirts/etc. on their dime, he accepted the change in slogan to avoid the cost for their company. In exchange they were suppose to ship us new business cards and electronic signs for our vehicle (thank god we hadn't done a wrap yet). We accepted this as reconciliation and were prepared to keep working with them.
After waiting for a month for our shipment, I decided to go into the shop personally (we do not live in the area) and see what was going on and also get an estimate for a wrap for our vehicles. When I arrived, they had our cards and signs in the back, but hadn't bothered to ship them, let alone call and let us know they were in. In addition to this, they hadn't even reordered the merchandise that they were supposed to have redone to ship to us. The final straw came today when I received an email saying they were going to credit our account and not even bother to reorder the merchandise necessary to fulfill the original order. Thanks for the lack of customer service Miller's Graffix!

Jeff B.

4/5

Not every shop is perfect 100% of the time, but I have seen when these guys do quality work, it outshines the rest of chico. Nice facility and showroom - feels like a business where others are like your hometown mechanic garage - these guys feel like pros.

Tara C.

5/5

Great service and quality. Consistent product and good turn around times. Reasonable prices as well. We order outdoor quality signs on a regular basis. Ask for the anti-grafitti coating - it works wonders!

Heather H.

2/5

I ordered 3 shirts almost a month ago and they aren't done. I was given a date (two weeks out) that they would be finished and we are now 11 days past that date. Idk how busy they are but maybe they need to hire more employees because this is ridiculous.

Deborah B.

5/5

Big thumbs up for JoElla for getting a small job out on a really tight deadline. I"ll be sure to recommend you for posters, wraps and signs to my other clients in the future!