Astoria's Best - Astoria, Oregon

Richard C.

Leo and Bryan are tow people that if your having computer problems they can fix it. If they you probably need a new you and they can help with to. Two very nice people to work with and very knowledgeable when it comes to computers. So if you have problems or need a new computer go see them. They can and will help you. I 100% recommend them.

Martina W.

I have been using Astoria's Best for years and Leo and his staff are very helpful and professional, they know their stuff. I had some small hick-ups where I was helped via computer access in a few minutes as well as bigger problems such as coordinating and setting up my printer and wifi and troubleshooting with my laptop. I trust Leo and his team and I am glad and very appreciative that we have such good computer support in town.

Gabriel T. (.

Not a good experience for me, brought a computer in that was stuck in a boot loop after a rebuild.

I called ahead and even asked in person what the turnaround time was and I was told about 2 days to hear back on what was wrong with it.

Fast forward almost a week later and they hadn't even looked at my computer yet so that was upsetting and equally frustrating, I would have just saved my time and gone somewhere else had I known it was actually that long, I thought it was weird given the other places I called in that area had around 1-2 weeks for turnaround times but when I heard it was going to be that fast to at least hear what was wrong with it I had to go with them.

So all in all I believe my PC was with them for 2 weeks if not a little more, part of that was on me as I live far from this place so I could only go there on one specific day.

I have nothing negative to say about their customer service everyone I spoke with sounded knowledgeable and eager to help I am only knocking them because of the poor communication on time, I could understand 2 days becoming 3 or 4 but over a week that's just ridiculous unless it was communicated ahead of time, at least they were honest and gave me a pretty vague answer when I asked after the week delay when it'd be ready.

I can't rate their repair skills as I didn't want to wait any longer but
if you can get your PC looked at and fixed I'm sure they'd do a good job but communication needs to improve if they want to stay known as a trustworthy company, I wouldn't dare call them shady but its not a good look to entice people in with a super fast turnaround and it be nowhere near the actual reality.

If I can offer any suggestions to the business I'd say overestimate how long it will take, then if you're done faster great customer is even happier vs making an unrealistic claim and not getting anywhere close to it, I'd dare say for customer service sake a refund for that inspection fee should have happened given how confidently I was told how quick it'd be.

Terry S.

I have been with Astoria's Best for over ten years. They are the best and have a lot of patience with people. Their rates are fair and I have also bought computers and printers from them. You can't go wrong coming to Astoria's Best for your computer needs.

Edwin W.

Leo made a house all this afternoon to troubleshoot as to why my wife's computer could not exchange data with our WiFi even though it showed it was connected. Leo was successful in getting the computer talking to the router again. Thank you Leo.
Very pleasant and professional experience. We would definitely call again if needed.

Ben K.

A very friendly and helpful computer sales and repair store. The offer new and refurbished sales as well as complete repairs for both mac and regular pc. They have a variety of peripherals for purchase and also act as an internet cafe. Staff are friendly. This is located in a gorgeous site inside the Pier 11 mall. The staff currently use the window spaces for repair but I feel they are missing an opportunity to go into business with a small coffee shop and lease that space as a mini store within a store that offers a workspace/internet cafe with coffee and baked goods. Limited parking but easily walkable from the downtown core.

Lynn M.

I am enjoying such great customer service- if you buy a laptop at Costco, you are on your own ! buying from Astoria's Best comes with technical assistance that is invaluable. highly recommended.

Nathan V.

Brian was incredibly helpful and accommodating in my inquiries and requests. I will definitely be returning to Astorias Best for all my pc needs