Gray and Sons Jewelers Luxury Estate Watches & Jewelry - Surfside, Florida

Gray and Sons Jewelers Luxury Estate Watches & Jewelry

Located in the heart of Surfside, Florida, Gray and Sons Jewelers Luxury Estate Watches & Jewelry is a premier destination for luxury estate watches and fine jewelry. With its rich history and exceptional service, this esteemed jeweler has established itself as a trusted name in the industry.

Main Services

• Jewelry store: Gray and Sons offers a wide selection of luxury jewelry, including diamond engagement rings, fine gold and platinum pieces, and exclusive designer collections.
• Consignment shop: The jeweler accepts high-end consignments, providing a convenient and hassle-free way for individuals to sell their unwanted luxury items.
• Diamond buyer: Gray and Sons' experienced team can assess the value of your diamonds and provide a competitive offer.
• Gemologist: The jeweler's in-house gemologist offers expert appraisals and evaluations of precious stones and gemstones.
• Gold dealer: Gray and Sons buys and sells gold in various forms, including gold bars, coins, and bullion.
• Jewelry appraiser: The jeweler's team can provide accurate and unbiased appraisals of your luxury jewelry pieces.
• Jewelry buyer: Gray and Sons' experienced team can purchase your unwanted luxury jewelry at a fair and competitive price.
• Jewelry repair service: The jeweler offers expert repair services for luxury watches and fine jewelry.
• Watch repair service: Gray and Sons' skilled watchmakers can restore your timepiece to its former glory.
• Watch store: The jeweler carries a selection of luxury watches from renowned brands.

Location and Access

Gray and Sons Jewelers Luxury Estate Watches & Jewelry is conveniently located at 9595 Harding Ave, Surfside, FL 33154, United States. The jeweler is easily accessible by car, with ample parking available on site. For those without vehicles, public transportation options are also available, and the jeweler is wheelchair-accessible.

The jeweler's location in Surfside provides easy access to the Miami Beach area, making it an ideal destination for tourists and locals alike.

Featured Characteristics

Gray and Sons Jewelers Luxury Estate Watches & Jewelry is known for its exceptional service, expert knowledge, and attention to detail. Some of the featured characteristics of this esteemed jeweler include:

• Expertise: Gray and Sons' team consists of experienced and knowledgeable professionals with a deep understanding of luxury watches and fine jewelry.
• Attention to detail: The jeweler's team is dedicated to providing exceptional service, ensuring that every customer's needs are met with precision and care.
• State-of-the-art facilities: Gray and Sons' facility is equipped with the latest technology and equipment, ensuring that your luxury items are handled with the utmost care.
• Secure storage: The jeweler provides secure storage options for your valuable items, giving you peace of mind while you're away.
• Personalized service: Gray and Sons' team takes the time to understand your needs and provide personalized service, ensuring that you receive the best possible experience.

Practical Information

Gray and Sons Jewelers Luxury Estate Watches & Jewelry is open Monday through Saturday, from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. For your convenience, the jeweler offers:

• Kerbside pickup: Gray and Sons offers kerbside pickup for your convenience, allowing you to drop off your items without leaving your vehicle.
• Delivery: The jeweler provides delivery services, ensuring that your luxury items arrive safely and efficiently.
• In-store pick-up: Gray and Sons offers in-store pick-up for your convenience, allowing you to retrieve your items at your leisure.
• In-store shopping: The jeweler's showroom features a wide selection of luxury jewelry and watches, allowing you to browse and purchase in-store.
• On-site services: Gray and Sons offers on-site services, including watch and jewelry repair, appraisals, and valuations.
• Wheelchair-accessible car park: The jeweler's car park is wheelchair-accessible, ensuring that all customers can park comfortably and easily.
• Wheelchair-accessible entrance: Gray and Sons' entrance is wheelchair-accessible, providing easy access for all customers.
• Repair services: The jeweler offers expert repair services for luxury watches and fine jewelry.
• Gender-neutral toilets: Gray and Sons provides gender-neutral toilets, ensuring that all customers feel welcome and comfortable.
• Wi-Fi: The jeweler offers free Wi-Fi, allowing customers to stay connected while they browse and shop.
• Cheques: Gray and Sons accepts cheques as a form of payment.
• Credit cards: The jeweler accepts a range of credit cards, including Visa, Mastercard, and American Express.
• Debit cards: Gray and Sons accepts debit cards, providing an alternative payment option for customers.
• NFC mobile payments: The jeweler accepts NFC mobile payments, allowing customers to make contactless payments.
• Cheques: Gray and Sons accepts cheques as a form of payment.

Opinions

Gray and Sons Jewelers Luxury Estate Watches & Jewelry has received an impressive 552 reviews on Google My Business, with an average rating of 4.7/5. Customers praise the jeweler's exceptional service, expert knowledge, and attention to detail.

Some of the positive aspects mentioned in reviews include:

• Exceptional expertise: Customers praise Gray and Sons' team for their in-depth knowledge of luxury watches and fine jewelry.
• Personalized service: Reviewers rave about the jeweler's personalized service, citing the team's ability to understand their needs and provide tailored solutions.
• Attention to detail: Customers praise Gray and Sons' attention to detail, noting the jeweler's ability to handle even the most complex and delicate items with care.
• Secure storage: Reviewers appreciate Gray and Sons' secure storage options, which provide peace of mind for customers who entrust their valuable items to the jeweler.
• Convenient services: Customers praise Gray and Sons' convenient services, including kerbside pickup, delivery, and in-store pick-up.
• Welcoming atmosphere: Reviewers note that Gray and Sons' showroom features a welcoming atmosphere, making customers feel comfortable and at ease while they browse and shop.

👍 Reviews of Gray and Sons Jewelers Luxury Estate Watches & Jewelry

Ariel M.

5/5

I recently had my Rolex serviced at Gray and Sons, and I couldn't be happier with the experience. Victoria and Max demonstrated exceptional expertise and care in handling my watch, ensuring it was returned in pristine condition. Their customer service was top-notch, keeping me informed throughout the repair process and answering all my questions with patience and professionalism. I highly recommend Gray and Sons for anyone in need of watch repair—they truly are masters of their craft.

Sam M.

5/5

I needed an extra hole put into a rubber watch band and Fabio was extremely helpful. Everyone at the store was friendly, and I would recommend asking for Fabio if you need any watch repairs or adjustments.

Eric B.

5/5

Mr Gray took great care of me. I walked in on vacation with a broken watch / watch repair and he got it done for me same day - actually within the hour! I can’t believe it was such a smooth and easy transaction. Highly recommended

Ricardo M.

2/5

I had a very disappointing experience at Gray & Sons. From the moment I walked in, I felt completely unwelcome. No one greeted me or acknowledged my presence for over 10 minutes, despite the store not being particularly busy. It was uncomfortable just standing there waiting, unsure if anyone was even going to help.

Before coming in, I called ahead to confirm that they offered jewelry appraisal services. I was told over the phone that they did, and that it would cost $250 per piece. I drove more than 40 minutes based on that information, only to be told something completely different in person. The woman who appeared to be the manager was not only unhelpful but quite rude. She told me the service was actually $300 per piece and then dismissed the idea of appraising my jewelry altogether because I wasn’t planning to sell it to them.

What made the experience even worse was how she treated one of her own employees — someone who was actually trying to assist me. Watching her speak so disrespectfully to her staff was incredibly off-putting and reinforced the overall unprofessional atmosphere.

Needless to say, I will not be returning, and I cannot recommend Gray & Sons to anyone looking for respectful, honest service.

Robert P.

5/5

Great price, great customer service, highly knowledgeable, Rich was spot on. I’ve been dealing with Gray and Sons for over 20 years and they have never disappointed me. Best place in Florida and beyond.

Natasha A.

5/5

I took my gold watch I inherited from a family member to be fixed at 3 different places before going to Gray & Sons. Everyone said it was impossible and Viktoria and Keith took care of it at an amazing price in only a couple of days. If you are looking for a place that really know the trade - don’t waste your time elsewhere, go straight to Gray. Top notch service.

Gayle S.

5/5

I’ve been doing business with Gray&Sons for years and every time I visit they are always so nice! There prices are very reasonable compared to other jewelers and they are never too pushy to make a sale. They are more interested in making sure that the customer is satisfied than making a sale!

Drew

5/5

Amazing service! Viktoria was phenomenal at helping me pick out a watch. Very professional place with a large selection of a variety of watch brands. After thoroughly researching where to buy a Rolex in Miami, I figured I would give Gray and Sons a shot. I am extremely happy with my decision to do so. Ask for Viktoria, she is amazing! Will certainly be returning in the future.

Sharon T.

1/5

Claim to purchase designer watches at fair prices. I filled out the online form, sent the appraisal valued at over $11,600 & I purchased the watch for $9,900. They offered me $800! This place is a scam! The audacity is astounding. Don’t waste your time!

Ariel M.

5/5

I recently had my Rolex serviced at Gray and Sons, and I couldn't be happier with the experience. Victoria and Max demonstrated exceptional expertise and care in handling my watch, ensuring it was returned in pristine condition. Their customer service was top-notch, keeping me informed throughout the repair process and answering all my questions with patience and professionalism. I highly recommend Gray and Sons for anyone in need of watch repair—they truly are masters of their craft.

Sam M.

5/5

I needed an extra hole put into a rubber watch band and Fabio was extremely helpful. Everyone at the store was friendly, and I would recommend asking for Fabio if you need any watch repairs or adjustments.

Eric B.

5/5

Mr Gray took great care of me. I walked in on vacation with a broken watch / watch repair and he got it done for me same day - actually within the hour! I can’t believe it was such a smooth and easy transaction. Highly recommended

Ricardo M.

2/5

I had a very disappointing experience at Gray & Sons. From the moment I walked in, I felt completely unwelcome. No one greeted me or acknowledged my presence for over 10 minutes, despite the store not being particularly busy. It was uncomfortable just standing there waiting, unsure if anyone was even going to help.

Before coming in, I called ahead to confirm that they offered jewelry appraisal services. I was told over the phone that they did, and that it would cost $250 per piece. I drove more than 40 minutes based on that information, only to be told something completely different in person. The woman who appeared to be the manager was not only unhelpful but quite rude. She told me the service was actually $300 per piece and then dismissed the idea of appraising my jewelry altogether because I wasn’t planning to sell it to them.

What made the experience even worse was how she treated one of her own employees — someone who was actually trying to assist me. Watching her speak so disrespectfully to her staff was incredibly off-putting and reinforced the overall unprofessional atmosphere.

Needless to say, I will not be returning, and I cannot recommend Gray & Sons to anyone looking for respectful, honest service.