My BFF Social Media - Pittsburgh, Pennsylvania

My BFF Social Media: A Comprehensive Overview

For businesses seeking a dynamic and results-oriented approach to their digital presence, My BFF Social Media emerges as a compelling option. Located at 6245 Living Pl #200, Pittsburgh, PA 15206, United States, this marketing agency, advertising agency, and public relations firm offers a holistic suite of services designed to elevate brand visibility and drive tangible growth. With a strong emphasis on strategic planning and creative execution, My BFF Social Media distinguishes itself through a client-centric philosophy and a demonstrable track record of success.

Specialties at My BFF Social Media encompass a wide range of digital marketing disciplines. They specialize in crafting compelling social media strategies, developing targeted advertising campaigns across various platforms, and managing public relations initiatives to shape brand perception. Their expertise extends to content creation – including engaging visuals and persuasive written materials – and data analytics, ensuring campaigns are continuously optimized for maximum impact. They understand that each client possesses unique needs and objectives, and therefore, tailor their services to align precisely with those requirements.

Key Features and Services:

• Social Media Management: My BFF Social Media expertly manages social media accounts, creating and scheduling engaging content, monitoring brand mentions, and fostering online communities.
• Paid Advertising: They develop and execute targeted advertising campaigns on platforms such as Google Ads, Facebook, Instagram, and LinkedIn, maximizing ROI.
• Content Marketing: The firm produces high-quality content, including blog posts, articles, infographics, and videos, to attract and retain customers.
• Public Relations: My BFF Social Media cultivates positive media coverage and manages brand reputation through strategic public relations efforts.
• Website Design & Development: Offering comprehensive website solutions to enhance online presence and user experience.

Location and Accessibility: Situated in the heart of Pittsburgh, My BFF Social Media benefits from a strategic location within a thriving business environment. The office is easily accessible and features a wheelchair-accessible car park, demonstrating a commitment to inclusivity. Online appointments are readily available, providing clients with convenient scheduling options.

Client Feedback and Reputation: My BFF Social Media currently boasts 8 reviews on Google My Business, reflecting a generally positive client experience. The average opinion is a remarkable 4.5 out of 5 stars, highlighting the agency’s dedication to client satisfaction. Here's a brief summary of recurring themes from the reviews:

These reviews consistently praise the agency’s professionalism, responsive communication, and commitment to delivering tangible results. Clients appreciate the team’s ability to understand their business goals and develop tailored strategies accordingly. The agency's creative solutions are also frequently highlighted, demonstrating their ability to stand out in a competitive landscape.

Additional Points of Interest: Beyond their core services, My BFF Social Media operates as an LGBTQ+ friendly organization, fostering a welcoming and inclusive environment for all clients and employees. This commitment to diversity and inclusion underscores their values and reinforces their dedication to creating a positive impact. On-site services are available for clients requiring in-person collaboration and strategic discussions. The website, mybffsocial.com, provides further details on their services and showcases their portfolio of successful campaigns. It's a valuable resource for potential clients seeking to learn more about the agency’s capabilities and approach.

Contact Information: For inquiries or to schedule a consultation, you can reach My BFF Social Media at 4124773349 or visit their office at 6245 Living Pl #200, Pittsburgh, PA 15206. Their website, mybffsocial.com, offers convenient online appointment booking options. They are dedicated to providing exceptional service and building long-term partnerships with their clients. Their focus is on providing a collaborative and transparent experience, ensuring clients are fully informed and involved throughout every stage of the process.

👍 Reviews of My BFF Social Media

Janice H.

5/5

I have known and worked with Matt Gentile, CEO/Owner of MyBFF over the last 11 years. I hired Matt at C21 to manage our Public Relations and he knew then the power and influence that Social Media would have as a media powerhouse. Under his leadership, we launched "Game of Thrones" and other pop culture viral campaigns, and even tried our hands at video games. Yes, one could build a gold roofed real estate office and fill the town with gold jacket real estate agents. My BFF jumped in to help at Freedom Mortgage to generate Social Media content and grow our followers a few years ago and now is instrumental in helping us manage our online reputation. Thank you, Matt and Colton!

Mark J.

5/5

Professional, responsive, innovative, on time, and on budget. Matt and his team go above and beyond and look for that extra lever that creates momentum and success.

David S.

5/5

I have known Matt Gentile for over 10 years and have worked with MyBFF Social for over three years. The thing that I most appreciate about MyBFF is their ability to respond to my needs in a professional and timely manner. They always give me honest, valuable input and have provided above the line services in the digital advertising space. I would recommend Matt and MyBFF Social to anyone looking for social media and digital advertising services.

Bev T.

5/5

Matt leads his team to deliver exemplary service and expertise in a dynamic and changing world. He stays on top of trends and opportunities and proactively offers counsel and advice that positions my BFF as an integrated business partner. My BFF is diligent and committed to the same goals we're striving for - their service is stellar. They make a difference!

Rick E.

5/5

I had known of the founder of My BFF Social Media, Matt Gentile, through his previous work with some large, very well-known brands. My needs were for highly targeted content marketing to a very select industry using several different medias simultaneously. What I have found is the consistent monthly campaign managed by the My BFF Social Media team delivers a response rate that exceeds the industry average by 265%. Best of all, I am able to measure the response and even see a very tangible ROI.

Ben H.

5/5

Matt and the MyBFF team has done a great job of increasing our social media presence and helping up generate new business. Highly recommended!

Tina L.

5/5

We have been working with My BFF Social for about a year now. As a small business, it was always difficult to find the time to keep our social media accounts (Facetime, Instagram, LinkedIn, etc.) up to date and engaging. Now we don't have to worry about it anymore because BFF Social does everything for us. We've never looked better online!

Shaun G.

1/5

***Buyer Beware*** Tough folks to work with. After 8 months of effort trying to get things up and running it was time to move on to someone new. I get the feeling they are under staffed as it takes a long time to get anything completed. They would not stand behind the work they started for me and did not complete. landing pages created did not work, wasted many dollars on social media ads before I realized the landing pages were not functional. Initially I was told they would create a drip email/text campaign, after months of waiting and spending money on other products with them, I was told they could not do it. I was told that leads from my social media advertising were supposed to funnel through to my Liondesk account so the prospect could be put onto a drip email/text campaign. After multiple requests, they were not willing to rectify the issue. After multiple requests, they were not willing to provide simple billing breakdowns of what is being billed per month above and beyond the agreed to monthly charges. They insisted on billing for items that have not been properly completed or that are not functional. What I thought were relatively simple tasks to complete turned into complete nightmares. They provide very generic advertising content even when detailed instructions are given with regards to who is being targeted and the niche that is being worked. Constantly had to repeat and spend valuable time on Zoom calls to describe what had been previously discussed at length. If you are looking for a company to setup generic ads these folks will be great. If you are looking for something effective or functional you may be better off trying someone else. They were unwilling to respond to detailed questions about billing or correct any of the items that I needed them to correct on the products for which I was being billed.