We Insure Madison - Katie Knight - Madison, Florida

Pleiades L.

If I could give this place zero stars, I would. Katie Knight never accepts calls, so all calls go through the corporate call center, which treats you like dirt - cold, aloof, unhelpful.
I tried to contact Katie repeatedly about my policy when the premium doubled. She never returned ANY of my calls for voicemails. I ended up going to Morrow and dealing with Farie, who was extremely professional, polite and helpful….AND she saved me quite a bit of money.

I don’t understand how We Insure is able to keep its doors open in a small town where reputation means everything. They do have a reputation… a HORRIBLE one. Now I know.

Steven K.

My wife started the process of changing agents to Michelle at the "We Insure" agency owned by Katie Knight. The first problem was that it took almost a month to finally hear that Michelle couldn't transfer our Progressive policy to her agency. So she then tried to sell us a different policy by telling us that Progressive had a very low rating by AM best, which wasn't true. She also told us that the new policy had a much better rating than it actually had, even though its low rating was printed on the company website. After it was decided that we were not a good fit and we wanted to change our policy back to our original agent, the owner, Katie, assured us that she would handle this for us. Today, when my wife asked her how the transfer was going , since it was taking longer than she said, Katie told my wife that we were wasting her time ( she actually spelled it "waisting") and to deal with it ourselves. Beware of this agency.

Timothy T.

Overall experience was good. Friendly staff. Helpful , professional done an left me with no questions about my policy. So, if you are looking for a local insurance company go to Katie knight's behind the Burgerking in Madison, Florida

Edwina R.

From the first contact with this office our family's need were addressed with professionalism, promptness and care. I would highly recommend them to anyone in search of home insurance. They are reasonable and the thing that was important to our family is that they listened to our needs and expressed genuine concern.

Maryn B.

The ladies at We Insure are wonderful! They do all they can to get you the coverage you need at a good price. They are also honest and open about how sometimes it's just too much and advise against it. I would have my insurance policies no where else!

Chase R.

Asked for a quote on Monday morning and was told I’d hear back same day, within a few hours. It’s now Wednesday and they haven’t called me back.
I’m glad I found out they are unprofessional now before I actually had to work through a claim or something serious with them!

Pastor D. G. T.

Michelle Beck is my go to for insurance, since moving to North Florida. She has saved my husband and I a lot of money. Looking for insurance "We insure" is the place.

Shirley D.

We had a great experience. Everyone is very friendly, helpful and just a pleasure to work with. I highly recommend this company.