South Street & Co. - Orlando, Florida

wattsinabox

UPDATE: Owner left response to my review taking ZERO accountability for their incredibly poor correspondence and communication. I have proof on my end of several emailed attempts to them and no responses for weeks. Super unprofessional. After posting my review I received several calls from other businesses that were taken advantage of by this company. They over bill and do not provide adequate service. These companies lost thousands due to negligence of south street & Co. Owner should be ashamed.

I very much tried to use this company. Sadly, the communication is quite literally the worst communication I've probably ever received in marketing and advertising. I was practically begging these people to take my money and no one would return my calls or emails. For weeks on end. Then would use excuses about problems with email servers as to why they weren't "getting my emails" When in fact they got all of them. I even asked them to provide proof that they responded to me because they lied saying they had. Couldn't so that either. Tried to go over budget and needs for my business. Would take WEEKS to get any type of answer from anyone. I do hope the owner of this company reads this email. Bethany and Becky are not a good representation of your company and do not take your customer engagement seriously. Very disappointing experience I had. I wanted to use this company. Will NOT be recommending to any of my fellow entrepreneurs in Central Florida.

Orlando C. R.

We have worked with them for over a year and they have been great! They have been very consistent, organized, and attentive to our request. Everyone I've spoken to has been very friendly and we've had no major issues working with them.

Sydney M.

It is a great pleasure to work with Bethany and the rest of her team!
They do a wonderful job at communicating with us and getting a variety of work done for us!

Josh B.

. We gave this company $11,000 for six months of SEO and our traffic and amount of customers literally decreased. If you’re a small business or even a big one don’t use this company. Not only did we lose the $11,000 but they said we needed a new website to work with them. They referred us to someone to make us a new website for $1,200 and it’s literally falling apart. We lost thousands of dollars working with South Street. We urge you to not make the same terrible mistake we did.

Edit- to clarify we never pivoted from tile to carpet cleaning. We’ve always offered this service. It goes to show we worked with this company for 6 months and to this day aren’t sure what we do. We offer 4 services total and two of them are in the business title. These people are incompetent thieves. Call someone else to do SEO or you’ll throw $11,000 away like we did using South Street Marketing

Natalia C.

I had the pleasure of working with Kaitlyn Study for my social media account, and I couldn't be more impressed with her knowledge, the delightful experience she provided, and the significant value she added to my brand. From the very first interaction, it was evident that their team possessed a deep understanding of social media marketing trends, strategies, and platforms. She demonstrated an impressive knowledge of various social media channels. Every step of the way, she was attentive, responsive, and genuinely invested in my brand's success. They took the time to understand my goals and audience, ensuring that their efforts aligned with my vision. Her clear communication, promptness, and professionalism made the entire experience a pleasure. If you're looking for a team that understands the intricacies of social media marketing, look no further. They are the best!
Kaitlyn, THANK YOU so much for everything!

Holly B.

Kaitlyn is such an amazing social media coach/consultant! I reached out to get more direction for the social media platforms that I manage and after every zoom call with her, I would have the creative ideas flowing. She goes in depth over every platform and why it's important for your business. If you're feeling lost or lacking ideas, give South Street & Co. a call!

Brian H.

I absolutely love working with Kaitlyn and her team at South Street & Co. They started with us when we first launched and quickly came up with a branding that work across all platforms. We have multiple projects we have been working on. We have been working with them for about a year now and plan on continuing our relationship for years to come. They are easy to communicate with and always welcome my feedback to make sure the project is perfect. A+++++

Amit G.

It has been a pleasure working with Bethany and the team at South Street. They have been extremely attentive to the unique needs of our construction firm. Their content writing team is also second to none!